By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

PHYSICAL UNIVERSAL STORE GIFT CARDS
Terms: Please treat your physical Universal Store gift card as cash as it cannot be replaced if lost or stolen. This card, once activated, may be redeemed for purchase at any Universal Store. It cannot be exchanged for cash.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. Universal Store dispatches all parcels with a request for signature on delivery. If you choose to change the delivery instructions Universal Store is no longer liable for the delivery of your order.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Return Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Universal Store Pty Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold harmless Universal Store Pty Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Unit 6/2 Jenner St Nundah QLD Australia 4012.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at help@universalstore.com.au.

SECTION 21.1 - ALL WEBSITE PROMOTIONS

1)   UNIVERSALSTORE.COM conducts promotions in good faith. If an error occurs while a discount is applied which is greater than the advertised offer, or combines with multiple offers to deliver a discount greater than advertised offer, the order is deemed invalid and will be refunded. Universal Store will attempt to resolve any issues and deliver the best outcome within the scope of the promotion.

2)   Coupon Codes and Automatically Applied discounts are single use only and do not compound unless otherwise advertised. In the case that multiple discounts may apply to an order, the greatest single valid discount will apply.

3)   Errors in shopping cart calculation void all purchases using discounts. In the event of a miscalculation, we will strive to achieve a positive outcome for those affected.

4)   Any discount which results in a $0.00 order is deemed invalid.

5)  Discount coupons, promotions, and special offers do not apply to the purchase of Gift Cards, or event tickets.

6)  All sales and promotions are subject to availability of stock, and are only valid whilst stock lasts.

7)  No website promotion guarantees the customer a discount.

8) Unless expressly stated otherwise, Section 21.1 applies to all website promotions, whether or not a promotion is mentioned on this page.

Men’s 2 For $60 AS Colour Basic Tees and Tanks Promotion

1. The promotion is valid while stocks last. Available online and in store.
2. The promotion applies to an order in which two (2) or more of the products included in the promotion are purchased, and where another discount does not apply to the same products.
3. The promotion entitles the customer to purchase two (2) of the selected AU$34.99 items for a combined price of AU$60.00.
4. Discount is applied automatically at the cart page. No coupon is necessary.
5. The Men’s 2 For $60 AS Colour Basic Tees and Tanks Promotion may be altered, removed, or cancelled at any time by Universal Store without notice. No discount is guaranteed.
6. This promotion may not be used in conjunction with any other offer.
7. The selected products under this promotion are subject to change, and can be altered at any time.

Men’s 5 For $120 AS Colour Basic Tees and Tanks Promotion

1. The promotion is valid while stocks last. Available online and in store.
2. The promotion applies to an order in which five (5) or more of the products included in the promotion are purchased, and where another discount does not apply to the same products.
3. The promotion entitles the customer to purchase five (5) of the selected AU$34.99 items for a combined price of AU$120.00.
4. Discount is applied automatically at the cart page. No coupon is necessary.
5. The Men’s 5 For $120 AS Colour Basic Tees and Tanks Promotion may be altered, removed, or cancelled at any time by Universal Store without notice.
6. No discount is guaranteed.
7. This promotion may not be used in conjunction with any other offer.
8. The selected products under this promotion are subject to change, and can be altered at any time.

Women’s 2 for $50 AS Colour & L&T Promotion

1. The promotion is valid while stocks last. Available online and in store.
2. The promotion applies to an order in which two (2) or more of the products included in the promotion are purchased, and where another discount does not apply to the same products.
3. The promotion entitles the customer to purchase two (2) of the selected items at AU$29.95 or less for a combined price of AU$50.00.
4. Discount is applied automatically at the cart page. No coupon is necessary.
5. The Women’s 2 for $50 AS Colour & L&T Promotion may be altered, removed, or cancelled at any time by Universal Store without notice.
6. No discount is guaranteed.
7. This promotion may not be used in conjunction with any other offer.
8. The offer is only available on selected products from AS Colour and L&T. The selected products under this promotion are subject to change, and can be altered at any time.

Women’s 2 for $50 AS Colour & L&T Promotion

1. The promotion is valid while stocks last. Available online and in store.
2. The promotion applies to an order in which two (2) or more of the products included in the promotion are purchased, and where another discount does not apply to the same products.
3. The promotion entitles the customer to purchase two (2) of the selected items at AU$29.95 or less for a combined price of AU$50.00.
4. Discount is applied automatically at the cart page. No coupon is necessary.
5. The Women’s 2 for $50 AS Colour & L&T Promotion may be altered, removed, or cancelled at any time by Universal Store without notice.
6. No discount is guaranteed.
7. This promotion may not be used in conjunction with any other offer.
8. The offer is only available on selected products from AS Colour and L&T. The selected products under this promotion are subject to change, and can be altered at any time.

Women’s 2 for $60 AS Colour & L&T Promotion

1. The promotion is valid while stocks last. Available online and in store.
2. The promotion applies to an order in which two (2) or more of the products included in the promotion are purchased, and where another discount does not apply to the same products.
3. The promotion entitles the customer to purchase two (2) of the selected items at AU$39.95 or less for a combined price of AU$60.00.
4. Discount is applied automatically at the cart page. No coupon is necessary.
5. The Women’s 2 for $60 AS Colour & L&T Promotion may be altered, removed, or cancelled at any time by Universal Store without notice.
6. No discount is guaranteed.
7. This promotion may not be used in conjunction with any other offer.
8. The offer is only available on selected products from AS Colour and L&T. The selected products under this promotion are subject to change, and can be altered at any time.

Women’s 2 for $15 Token Socks Promotion

1. The promotion is valid while stocks last. Available online and in store.
2. The promotion applies to an order in which two (2) or more of the products included in the promotion are purchased, and where another discount does not apply to the same products.
3. The promotion entitles the customer to purchase two (2) of the selected items at AU$9.99 or less for a combined price of AU$15.00.
4. Discount is applied automatically at the cart page. No coupon is necessary.
5. The Women’s 2 for $15 Token Socks Promotion may be altered, removed, or cancelled at any time by Universal Store without notice.
6. No discount is guaranteed.
7. This promotion may not be used in conjunction with any other offer.
8. The offer is only available on selected products from Token. The selected products under this promotion are subject to change, and can be altered at any time.

UNiDAYS Offer - 10% Off Storewide

1. Discount is only valid for UNiDAYS verified students and is available online only at www.universalstore.com
2. Discount applied to full priced products and cannot be used in conjunction with any other offer.
3. Discount does not apply to Polaroid Originals, Sega and Atari products.
4. Discount does not apply to purchases of gift cards and event tickets, or exchanges, refund and credit note transactions.
5. Exclusions apply. Prices are in AUD.

Universal Store Reusable Tote Bag Gift with Purchase

1. Available online and in store.
2. Total purchase (cart subtotal) must be equal to or greater than AU$500.00.
3. Not to be used in conjunction with any other offer.
4. Offer is valid for a limited time only.
5. No rainchecks. While stocks last.

Facebook/ Instagram Competition: Win a $250 Universal Store Gift Card

1. You have entered to go in the draw to win a $250 Universal Store gift card valid online and in store.
2. One entry per customer.
3. Not in conjunction with any other offer.
4. Prize cannot be redeemed for cash.
5. This competition is open to all Australian residents.
6. This competition ends in the last week of each month. The winner will be drawn at random and contacted via email in the first week of the following month.
7. By entering this draw you're opting into the Universal Store marketing database.

15% Off Online - Limited Time Offer Email Coupon

1. Available online only.
2. Not in conjunction with any other offer.
3. Minimum cart subtotal must be equal or greater than $AUD 80.00.
4. Discount is $AUD.
5. Discount does not apply to Birkenstock and Polaroid Originals products.
6. Discount does not apply to already reduced price items.
7. Use the unique discount code provided in email at checkout.
8. Single use codes apply once per customer per transaction.
9. Offer expires 7 days from the send date of the email.
10. No rainchecks.

Afterpay Day Sale

1. Prices as marked, no code required.
2. Not in conjunction with any other offer.
3. Excludes Birkenstock, Crocs, Crosley and Frank Green.
4. Excludes selected Abrand, Common Need, Dickies, Jansport, Lee, Lioness, Neovision, Perfect Stranger, The North Face, Thrills, Worship and Wrangler products.
5. Excludes cameras.
6. Excludes gift cards, event tickets, exchanges, refunds and credit note transactions.
7. Excludes shipping fees.
8. Other exclusions may apply.
9. Offer available from 8:00pm AEDT Wednesday 15th March to 11:59pm AEDT Thursday 16th March 2023.
10. Same Day Delivery and Click & Collect will not be available.

Afterpay Day Sale Exclusions

Excludes Birkenstocks, all Crocs products, Crosley, Frank Green, all camera products, and some selected styles from Abrand (A Carrie Short Georgia & A 99 Low Wide Chantelle Organic), Common Need (Canvas Crossbody Bag Black, Miguel Pleated Shirt Black & Miguel Pleated Shirt White), Dickies (DX200 11" Relaxed Fit Carpenter Denim Short Stonewashed Indigo), Jansport (Fifth Avenue Black), Lee (90’s Mid Baggy Jean Blue Saints), Lioness (Bella Moto Jacket Chocolate, Berlin Jacket Dark Denim & Staten Island Jacket Chocolate), Neovision (Distorted Dimension Parachute Pant Grey, Sportswear Oversize Hoodie Brown & BPM Oversize Hoodie Cream), Perfect Stranger (Cap Sleeve Tee in Taupe, White, Charcoal, Sage, Black, Blue, Brown, Orange and Red & Lace Up Back Top Charcoal), The North Face (1996 Retro Nupste Jacket in Banff Blue, Dark Oak, Thyme, Black, Brown, Reef Waters and Cosmo Pink, 1996 Nupste Jacket TNF Black, 96 Retro Nupste Vest Black, 1996 Retro Nupste TNF White, 1996 Retro Nupste Vest Black, 1996 Retro Nupste Vest Dark Oak & Cragmont Fleece Jacket Gardenia White/Gravel), Thrills (Low Billie Jean Dust Blue), Worship (Carpenter Short Raged Blue & Big Dawgs Jean Worship Black Rinse) and Wrangler (Low Rise Bella Baggy Jean Teen Spirit & Low Rise Farrah Jean Faded Mary Jane).

20% Off Sneakers - 17th-18th March

1. Offer available in-store and online.
2. 20% off discount applies to sneaker styles only.
3. Prices as marked; no code required.
4. Not in conjunction with any other offer.
5. Excludes gift cards, event tickets, exchanges, refunds and credit note transactions.
6. Excludes shipping fees.
7. Other exclusions may apply.
8. Offer available from 1:00am AEDT Friday 17th March to 11:59pm AEDT Sunday 18th March 2023.

Afterpay Day Sale

1. Prices as marked, no code required.
2. Not in conjunction with any other offer.
3. Excludes Birkenstock, Crocs, Crosley and Frank Green.
4. Excludes all "Perfect Stranger Cap Sleeve Tee" T-shirts.
5. Excludes cameras.
6. Excludes gift cards, event tickets, exchanges, refunds and credit note transactions.
7. Other exclusions may apply.
8. Offer available on Thursday 16th March 2023.

Afterpay Day Sale Exclusions

Excludes Birkenstocks, all Croc products, Crosley, Frank Green, all camera products and Perfect Stranger Cap Sleeve Tees (Taupe, White, Charcoal, Sage, Black, Blue, Brown, Orange and Red).