OUR STORY
Universal Store was built for young Australians who know who they are, and aren't afraid to show it. Since day one, we've been a destination for on-trend, authentic fashion that moves with culture, not against it. We've grown into a nationally recognised retail brand, but our energy, our people, and our connection to our community have always stayed the same.
Because for us, it's never just been about the product. It's about self-expression, belonging, and building spaces where people feel free to show up as themselves — on the shop floor, in the support office, our distribution centre and everywhere in between.
A Place Where You Belong
When you join Universal Store, you're joining a team that actually has your back. We're a diverse, passionate crew who celebrate what makes each of us different, and we mean that.
You'll be given real opportunities to grow, the space to bring your full self to work, and a seat at the table in a brand that's continuing to shape Australian retail. If you're driven by creativity, culture, and connection — you'll fit right in.
Work–life balance that respects you
Supportive and honest leadership
Flexibility
A culture that genuinely cares for wellbeing
Real relationships, real connection
Our Employee Value Proposition
Comfortable, stylish and intentionally designed stores for our teams.
A vibrant, collaborative workplace culture with a supportive and growth‑driven leadership team.
Exclusive staff discounts across our brands, plus access to partner deals and offers through Flare.
Salary sacrificing and novated leasing options.
Paid parental leave.
Wellbeing support through Sonder and regular wellness initiatives.
Regular social events and team activities.
Training, mentoring & real development opportunities, including leadership training and clear progression pathways.
Supportive, collaborative culture that encourages creativity and connection.
Hybrid working arrangements, with flexibility to work from home and our Support Office.
A modern, purpose‑built Support Office with generous facilities and free on‑site parking.
A vibrant, collaborative workplace culture with a supportive and growth‑driven leadership team.
Exclusive staff discounts across our brands, plus access to partner deals and offers through Flare.
Salary sacrificing and novated leasing options.
Paid parental leave.
Wellbeing support through Sonder and regular wellness initiatives.
Regular social events and team activities.
Training, mentoring & real development opportunities, including leadership training and clear progression pathways.
LIFE AT UNIVERSAL
Our responsible edit
Fashion and sustainability don't always go hand in hand, but we're working to change that.
From the fibres in our clothes to the packaging your order arrives in, we're making more thoughtful choices every step of the way. We don't have all the answers, but we're showing up and doing the work.
Materials
40%
of our range uses preferred fibres
Better materials, thoughtfully chosen.
Delivery
100%
of online deliveries carbon offset
Did you know? We offset carbon emissions from every online delivery.
Packaging
100%
of bags and online mailers are reusable and recyclable
The packaging your order arrives in, rethought.
Industry
Seamless
proud member
We're a proud member of Seamless, which pushes for a more circular future for Aussie fashion.
Learn more about our Sustainability goals and targets here.
