Groovin the Moo 2020 Has Been Cancelled

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If you purchased a Groovin the Moo 2020 ticket from Universal Store you’ve got two options to choose from;

From Thursday 19th of March, head into the same store you purchased your ticket from with your ticket, photo identification and proof of purchase before 30th April 2020 for a full refund.
Hold onto your ticket for Groovin the Moo 2021. Groovin the Moo 2020 tickets will be valid for the 2021 tour. See the dates here

Returns Information

Visit the store you purchased your ticket from
Bring with you; physical ticket, identification & proof of purchase.

FAQ's
What if I’ve lost my receipt?

Bring in your bank statement as proof of purchase

Where can I get a refund for my GTM ticket?

Only the store that you purchased your ticket from, can process the refund for you.

When can I get a refund?

From store opening on Thursday 19th March to store closing Thursday 30th April 2020.

What if I can’t get to the store I purchased from?

Please call our customer service team on 1300 553 520

If you purchased a Groovin the Moo 2020 ticket from Universal Store you’ve got two options to choose from;

From Thursday 19th of March, head into the same store you purchased your ticket from with your ticket, photo identification and proof of purchase before 30th April 2020 for a full refund.
Hold onto your ticket for Groovin the Moo 2021. Groovin the Moo 2020 tickets will be valid for the 2021 tour. See the dates here

Returns Information

Visit the store you purchased your ticket from
Bring with you; physical ticket, identification & proof of purchase.

FAQ's
What if I’ve lost my receipt?

Bring in your bank statement as proof of purchase

Where can I get a refund for my GTM ticket?

Only the store that you purchased your ticket from, can process the refund for you.

When can I get a refund?

From store opening on Thursday 19th March to store closing Thursday 30th April 2020.

What if I can’t get to the store I purchased from?

Please call our customer service team on 1300 553 520